Terms of Service

Savoury Imports Limited

This website is operated by Savoury Imports Limited. By accessing our website or purchasing from us, you agree to the following Terms of Service.

Overview

Throughout the site, the terms “we”, “us” and “our” refer to Savoury Imports Limited. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. Your continued use of the website constitutes acceptance of those changes.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province, state, or country of residence.

You may not use our products or website for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our service, website, products, or content without express written permission from Savoury Imports Limited.

Accuracy of Information

We make every effort to ensure that information on our website is accurate and current. However, we are not responsible if information made available on this site is not complete, accurate, or current.

Product descriptions, pricing, availability, and other content may be changed or updated at any time without notice.

Products & Availability

Certain products may be available exclusively online and may have limited quantities. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

We have made every effort to display product images and colours as accurately as possible, but we cannot guarantee that your device’s display will accurately reflect the product.

Food Product Disclaimer

Due to the nature of food products, taste preferences may vary. We do not guarantee satisfaction based solely on personal taste preference.

Customers are responsible for reviewing product descriptions, ingredients, and suitability prior to purchase.

Orders & Customer Responsibility

Shipping & Delivery

Once an order has been shipped, delivery is handled by the carrier. Savoury Imports Limited is not responsible for carrier delays, missed delivery attempts, customs delays, weather disruptions, or delivery issues beyond our control.

Shipping timelines are estimates and are not guaranteed.

For more information, please review our Shipping Policy.

Returns & Refunds

Returns and refunds are handled in accordance with our Refund Policy. Certain items, including perishable goods, opened or used products, final sale items, and gift cards, may not be eligible for return or refund unless they arrive damaged or defective.

Original shipping charges are non-refundable except where required by law or where the return is due to our error.

Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including orders that appear to be placed by dealers, resellers, distributors, or for fraudulent purposes.

Chargebacks & Payment Disputes

If there is an issue with your order, we encourage you to contact us first so we can review and assist with the matter.

Filing a payment dispute or chargeback does not override our published policies, including our Refund Policy, Shipping Policy, and these Terms of Service.

Third-Party Tools & Links

Our website may include access to third-party tools, apps, payment providers, shipping carriers, or external links. These are provided “as is” and “as available.”

We are not responsible for third-party websites, services, policies, content, or practices.

User Comments & Submissions

If you send us comments, feedback, ideas, reviews, or other submissions, you agree that we may use, edit, publish, distribute, and display them without restriction or compensation.

You agree that your submissions will not violate the rights of any third party or contain unlawful, abusive, misleading, or harmful content.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Errors, Inaccuracies & Omissions

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate at any time, including after an order has been submitted.

Prohibited Uses

You are prohibited from using our website or content for unlawful purposes, to violate laws or regulations, to infringe intellectual property rights, to submit false or misleading information, to transmit malicious code, to collect personal information of others, or to interfere with the security of the website.

We reserve the right to terminate your access to our website or services for violating these prohibited uses.

Disclaimer of Warranties

We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, or error-free.

Except as expressly stated by us, our website, services, and products are provided “as is” and “as available” without warranties or conditions of any kind, either express or implied.

Limitation of Liability

To the fullest extent permitted by law, Savoury Imports Limited shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, services, or products.

In jurisdictions where the exclusion or limitation of liability is not permitted, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Savoury Imports Limited and our directors, officers, employees, affiliates, partners, service providers, suppliers, and contractors from any claim or demand arising from your breach of these Terms of Service or violation of any law or third-party rights.

Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the remaining provisions shall remain valid and enforceable.

Termination

These Terms of Service remain effective unless terminated by either you or us. We may terminate or deny access to our services if we believe you have failed to comply with these Terms.

Entire Agreement

These Terms of Service, together with any policies posted on our website, constitute the entire agreement between you and Savoury Imports Limited regarding your use of our website and services.

Governing Law

These Terms of Service and any separate agreements through which we provide services shall be governed by and construed in accordance with the laws of Canada and applicable laws of Ontario.

Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service at our discretion. Updates will be posted on this page.

Your continued use of our website following any changes constitutes acceptance of those changes.

Contact Information