Shipping policy

Shipping Policy

Savoury Imports Limited

At Savoury Imports Limited, we ensure every order is handled with care and delivered with efficiency. Please review the details below before placing your order.

Order Processing

  • Orders are processed within 1–3 business days
  • Orders are not processed on weekends or public holidays
  • Processing times may be extended during peak periods

Shipping Destinations

  • We ship across Canada and selected international destinations
  • If your location is unavailable at checkout, please contact us prior to ordering

Shipping Rates & Methods

  • Shipping costs are calculated at checkout
  • Available shipping options and delivery estimates are shown during checkout

Estimated Delivery Times

  • Domestic: 3–7 business days
  • International: 7–21 business days

Delivery timeframes are estimates and not guaranteed.

Customs, Duties & Taxes

International shipments may be subject to customs duties and import taxes. These charges are the responsibility of the customer.

Order Tracking

  • Tracking details are provided once your order has shipped
  • Tracking updates may take up to 24 hours to appear

Shipping Delays

Savoury Imports Limited is not responsible for delays caused by:

  • Carrier issues
  • Customs processing
  • Weather or external disruptions
  • Incorrect or incomplete shipping information provided at checkout

Lost or Damaged Shipments

  • Contact us within 7 days of delivery (or expected delivery date)
  • Photos may be required for claims
  • We are not responsible for delivered packages that are lost or stolen

Shipping Address & Delivery Responsibility

Customers are responsible for ensuring all shipping information is accurate and complete at checkout.

  • Orders returned due to incorrect or incomplete addresses are not eligible for a refund
  • Reshipping is available once the order is returned
  • Additional shipping charges will apply

Savoury Imports Limited is not responsible for delivery failures caused by incorrect information submitted at checkout.

Contact

For any shipping-related inquiries:

Email: support@savouryimports.com
Company: Savoury Imports Limited